ABOUT US

IW Luxury Concierge was founded by Carolina Gomes de Menezes, a Portuguese attorney with a deep, long-standing passion for the world of luxury. After years spent travelling to the most exclusive destinations across the globe, exploring exceptional hotels, fine dining, private clubs and high-end lifestyle experiences, she transformed this personal journey into a dedicated concierge service for an international, discerning clientele.

From this vision, IW Luxury Concierge was created to offer clients not just travel, but carefully curated luxury experiences, designed with the same precision, elegance and discretion that define the world’s finest hospitality.

We specialise in:

• Private jet charters and Business & First Class bookings, tailored to each schedule, route and preference.
• Luxury yacht charters, from day escapes to extended cruises in the most coveted destinations.
• Reservations at leading luxury hotels across the globe, often with privileged access to room upgrades, VIP amenities and luxury club benefits.
• Premium restaurant bookings, securing tables at the most in-demand and sought-after addresses.
• Access to private members’ clubs and exclusive nightlife venues, always aligned with our clients’ profile and privacy requirements.
• Tailor-made luxury experiences, such as private visits and tastings in historic champagne cellars in France, fashion and art appointments, access to major fashion shows, VIP Formula 1 weekends and other rare, invitation-only moments.
• Private appointments at coveted designer maisons, including houses such as Louis Vuitton, Hermès and other leading luxury brands.

Alongside these services, we also design full, end-to-end luxury itineraries, seamlessly orchestrating every stage of the journey so that flights, stays, dining, access and experiences come together in one coherent, elegant narrative, entirely shaped around each client’s lifestyle, tastes and pace.

At IW Luxury Concierge, we believe true luxury lies in attention to detail, time saved and experiences that feel effortlessly personal. Every request is handled with discretion, every partner is carefully selected, and every itinerary is crafted to exceed expectations while preserving what matters most to our clients: privacy, ease and timeless elegance.